Mom Asf Policies

Shipping

Due to COVID-19 You may experience shipping delays.

ALL BOOK PURCHASES WILL SHIP SEPARATELY FROM CLOTHING ITEMS!

All orders ship within  7-14 business days after processing (not including holidays or weekends)

When you first place an order you'll receive a confirmation email and when your order is shipped you'll receive an email with tracking information.

Orders typically arrive within 1-3 business days after shipment.

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.

How do I contact Customer Service?

Please email us at momasfllc@gmail.com

We thank you for your continuous support & being #MomAsf

FREE SHIPPING ON ALL ORDERS $100 OR MORE

Billing

At this time, we can only accept orders from Domestic customers

We accept all major credit cards, debit cards, Apple Pay and PayPal. Billing information is 100% confidential and is only viewed by CEO Aujah Griffin.

Charges on your card or PayPal should appear as, MOM ASF LLC.

 

Returns

We do not accept order cancellations.

Items are limited and returns are not accepted. 

ALL SALES ARE FINAL.

Please make sure that before you finalize your purchase, you have selected the correct size and color of your items.

Exchange

We do not accept exchanges. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and color of your items.

We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake.

If you would like to exchange an item for size, please contact customer service for authorization. To be considered, exchanges must be requested within 72 hours of receipt and items must be in new condition (un-worn with all tags attached).

If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time.

All exchange shipments are the responsibility of the customer. Exchange requests made after 72 hours of receipt of the item will not be accepted.

Please Be Advised All Workout Sets, leggings and sports bras are Final Sale AND Cannot Be Exchanged